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Where is the product shipped from?
Our warehouses are located in America, Europe and Russia. We will prioritize the delivery of your package from the warehouse closest to you.
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How long is the delivery time?
Warewhouse processing time 1-2 business days, delivery time is 7-14 business days for general products and 25-35 business days for heavy＆big size products.
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How to get tracking information?
Tracking information will be updated on the " My Order" page at the same time after the package is shipped.
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Why is the tracking number invalid?
Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
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What should I do if the delivery fails?
Please contact the local carrier and re-schedule the delivery.
